General Conditions for Supplies - bulk

Information for consumers about out-of-court dispute resolution

In the event that a consumer dispute arises between us and the consumer in connection with the products and services we sell to consumers, which cannot be resolved by mutual agreement, the consumer can submit a proposal for an out-of-court settlement of such dispute to the designated entity for the out-of-court resolution of consumer disputes, which is:

The Czech Trade Inspection

Ústřední inspektorát – oddělení ADR.

Štěpánská 15

120 00 Praha 2

Email: adr@coi.cz

Web: adr.coi.cz